Effective Date: 01.01.2025
Last Updated: 01.10.2025

Sidelight Inc. (“Sidelight,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of users, organizations, and individuals who interact with us through our website, platform, or services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your information across jurisdictions including the United States, United Kingdom, European Union, and Asia-Pacific regions.

1. Who This Policy Applies To

This Privacy Policy applies to:

• Visitors to our website

• Users of our platform

• Representatives of our customer organizations

• Individuals located in the U.S., U.K., EU, and Asia-Pacific regions

If you are accessing Sidelight from a country with specific data protection laws (e.g., GDPR, CCPA, PDPA, PIPL, HK PDPO), this policy is designed to reflect those rights and obligations.

2. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

• Name, email address, job title, company name, phone number

• Account credentials (when registering)

• Feedback, inquiries, or support tickets

B. Information Collected Automatically

• IP address, device type, browser type, geolocation

• Log files and analytics data (pages visited, time on site)

• Cookies and tracking technologies (see Section 9)

C. Information from Third Parties

• Data from analytics providers, advertising networks, or integration partners

• Business contact information from public or licensed databases

3. How We Use Your Information

We use your personal information to:

• Provide, operate, and improve the Sidelight platform

• Respond to support requests and inquiries

• Send transactional and administrative communications

• Conduct product analytics and usage tracking

• Comply with legal obligations

• Send marketing communications where permitted

We do not sell your personal information to third parties.

4. Legal Bases for Processing (GDPR/UK GDPR)

For users in the EU and UK, we process your personal data based on:

• Contractual necessity (to provide services)

• Legitimate interests (e.g., product improvement, fraud prevention)

• Consent (for marketing and non-essential cookies)

• Legal obligation (e.g., compliance with laws)

5. How We Share Your Information

We may share your information with:

• Service providers who process data on our behalf (e.g., hosting, analytics, CRM)

• Affiliates and subsidiaries

• Regulators, courts, or authorities as required by law

• Successors in the event of a merger, acquisition, or sale

We require all third parties to handle your information securely and in accordance with this policy.

6. International Data Transfers

We may transfer your information to countries outside your jurisdiction, including the United States, for processing. When doing so, we implement safeguards such as:

• Standard Contractual Clauses (SCCs) for EU/UK transfers

• Data Processing Agreements (DPAs)

• Third-party certifications and assessments

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, including for:

• Contractual obligations

• Legal compliance

• Dispute resolution

• Product improvement and internal analytics

8. Your Rights

Depending on your location, you may have the following rights:

To exercise any of these rights, please contact us at legal@sidelight.io.

9. Cookies and Tracking

We use cookies and similar technologies for:

• Site functionality

• Analytics (e.g., Google Analytics)

• Marketing (where permitted)

You can manage cookie preferences through your browser settings or via our [Cookie Consent Banner].

10. Data Security

We take data security seriously and implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or alteration.

11. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via the Site or email. Continued use of the Services after updates constitutes acceptance of the revised Policy.

13. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

Sidelight Inc.
legal@sidelight.io
300 Creek View Road Suite 209, Newark, DE 19711