Helping Database & Service Providers get the clarity they need

Independent Insight. Actionable Feedback. Real Results.

Financial service providers rely on trusted data and analytics—but most vendors have limited visibility into how their products are truly perceived and used.

 

Sidelight delivers unbiased, high-quality intelligence directly from the end users of your tools. Through structured, independently run surveys and value assessments, you gain insight into satisfaction, engagement, product gaps, and potential churn risks—well before they show up at renewal time.

 

 

Independent. Actionable. Built for the providers that power the finance industry.

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Independent Insight. Actionable Feedback.
Real Results.

Capture Independent, Actionable Feedback from End Users

Sidelight runs independent value surveys that capture real feedback from your product users—removing internal bias and delivering insights your team can act on.

Turn Intelligence Into Sales & Retention Strategy

Gain early visibility into satisfaction trends, product adoption issues, and at-risk accounts. Use that insight to drive proactive client conversations, upsells, and expansions.

Strengthen Contract Renewal Positioning

Independent value ratings are far more effective than internal research when negotiating renewals. With Sidelight, you walk into every renewal discussion with trusted, third-party validation of your value.

Fully Managed User Survey Program

Sidelight handles the entire process—from survey design to distribution to analysis—so your team can stay focused while we deliver the intelligence that moves your business forward.

Discover Product Gaps & Growth Opportunities

Identify unmet needs, low-usage features, or expansion opportunities that internal teams may miss. Sidelight helps you improve product-market fit and stay ahead of client expectations.

Build Credibility with Decision-Makers

Sidelight’s independent intelligence gives your client-facing teams powerful, third-party evidence to reinforce product impact. Unbiased user feedback builds trust and strengthens your strategic position.

Contact Us to Learn More About Our Solutions
for Data & Service Providers